If you have a question that is not covered, please contact us.
Who is eligible to hold a .com.au or .net.au domain?
There are eligibility requirements that must be met in order to register or take ownership of a .com.au or .net.au domain license.
.com.au and .net.au domains are both for commercial purposes.
To be eligible for a .com.au or .net.au domain name, registrants must be:
a) an Australian registered company; or
b) trading under a registered business name in any Australian State or Territory; or
c) an Australian partnership or sole trader; or
d) a foreign company licensed to trade in Australia; or
e) an owner of an Australian Registered Trade Mark; or
f) an applicant for an Australian Registered Trade Mark; or
g) an association incorporated in any Australian State or Territory; or
h) an Australian commercial statutory body.
The full policy for .com.au and .net.au domains is available on the .au Domain Administration Ltd (auDA) website: 2012-04 – Domain Name Eligibility and Allocation Policy Rules for the Open 2LDs
Can an overseas business hold a .com.au or .net.au domain?
a) A foreign company licensed to trade in Australia.
b) Yes if a business has or has applied for an Australian trademark.
Ownership transfer and payment
What is the process for purchasing and taking ownership of a domain?
Purchasing a domain name from MarketableDomains.com.au is a straightforward process and we will assist you.
1 – Invoice and payment
When you purchase a domain name from MarketableDomains.com.au, you will receive an invoice which will include payment instructions.
2 – Change of Registrant (CoR)
Once payment is confirmed (this can be almost instant or take up to one business day depending on your bank), we will initiate a ‘Change of Registrant’ (CoR) process. We cover the CoR fees as part of your purchase.
A CoR is required in order to change the legal owner of a .au domain name. This is a simple process that changes the Australian Business Number (ABN), Australian Company Number (ACN), or other eligibility type associated with the domain.
You will receive an automated email from us with a link for updating the details associated with the domain. We will be notified by email once you have updated the details and will then approve the CoR.
3 – Domain transfer
Once the CoR process has been completed, we will send you what is known as an ‘authorisation code’ or ‘EPP code’. This will allow you to initiate the domain transfer at your registrar of choice. Transferring .com.au domains is free of charge.
Once you have initiated the transfer process, we will receive an automated email that will allow us to authorise the transfer, which will speed up the process considerably. Transfers are usually completed within a matter of hours, depending on the receiving registrar.
What payment methods do you accept?
We only accept payments by bank transfer, also known as electronic funds transfer (EFT). Your invoice will include full details of our Australian bank account.
In limited circumstances we will accept other payment methods or use an intermediary escrow service, but this is at our discretion and additional fees will apply.
Do you accept PayPal, Western Union, Union Pay or BitCoin?
No we do not, sorry, we do not offer PayPal, Western Union, Union Pay or BitCoin as a payment method due to the fees imposed and the risks associated with chargebacks and account fraud.
Can domains be purchased through secure escrow?
Yes, we can complete the transaction through escrow if you wish.
For Escrow Services we suggest Pay Online Securely with Escrow or Escrow.Domains - Attorney on board
Our standard addition to the price of a domain is $110, to cover the additional time and administration required for an escrow transaction.
There are also additional fees charged by the escrow provider and these are to be covered by the buyer. These fees start at a base rate of 2.7% of the purchase price, plus an additional fee if payment is by credit card.
Is the price for the domain a one time cost?
Yes, payment of the invoice gives you full control of the domain license and is a once-off payment.
Once you take ownership of the domain license, you will be responsible for renewing the domain prior to the end of the registration period, which is a fixed two year period for .au domains. The renewal cost starts at around $25 for two years of registration, depending on the registrar. The renewal fee must be paid biannually in order to retain control of the domain license.
Does the price include transfer and Change of Registrant (CoR) fees?
Yes, the price includes the ‘Change of Registrant’ (CoR) fees and .au transfers are free of charge.
Do you charge Goods and Services Tax (GST)?
Yes, we are an Australian business and we do charge Goods and Services Tax (GST), which is 10%.
The GST amount will be included in the total price and will also be shown as an individual item in your invoice, so that you can see the GST component.
We know that jargon can be confusing! We have provided explanations of some of the common terms and processes below. Please contact us if you have any questions.
What is an ‘authorisation code’?
An ‘authorisation code’, also known as a ‘domain name password’ or ‘EPP code’ is required in order to transfer a .au domain from one registrar to another. The authorisation code is important and should be kept secure. Once you have control of the domain license (i.e. after the domain has been transferred to you), the authorisation code can be obtained at any time from your registrar account.
What is the ‘Change of Registrant’ (CoR) process?
A Change of Registrant (CoR) is required in order to change the legal owner of a .au domain name. The process is required in order to change the Australian Business Number (ABN), Australian Company Number (ACN), or other eligibility type associated with the domain.
When you purchase a .au domain from MarketableDomains.com.au we will initiate and pay the fees for the CoR. It is a fairly simple process and is usually conducted entirely online.